The services we offer are designed to help you optimize the productivity and efficiency of your laboratory. Whether you need services for a few instruments or seek coverage for a large installed base, you will discover that we can offer you solutions that fit your requirement, so you can continue to focus on your business or production processes..
Service agreement between PSE TECHNOLOGY CORP and clients that presents different modalities according to the service needs required. It has the economic advantages such as financing the client and granting special prices and also having priority in the programming of the agreed activities. The contracts made are according to the customer's need.
Failure diagnosis and factory recommended procedures for changing parts in the equipment in order to correct faults that limit the functionality of the instrument. This service can be executed in the client's facilities or the laboratory of PSE TECHNOLOGY CORP.
It includes:
Change of pieces.
Verification of operation after service
Factory recommended procedure, designed to reduce the probability of electromechanical failures and ensure the reliability of instruments, installed systems and extend the useful life of the equipment.
Includes:
Change of consumables.
Verification of operation after maintenance.
Delivery of maintenance protocol executed.
Execution of internal tests and analytical methods with certified samples, to verify that the equipment operates according to the manufacturer's specifications in its environment and Configuration.
Includes:
Agilent Technologies protocol application to validate hardware
Agilent Technologies protocol application to validate software
Delivery of validation protocols including the certificate of the tests carried out
Training of clients in equipment and workstation management. This service is usually performed at the client's facilities in order to use the instrument in the practice of training. Soon theoretical and practical courses will be taught in the GPK Laboratory. The trainings are customized according to the client's need.
Includes:
Teaching material
Delivery of certificates of participation.
We offer the possibility of method development, drag gas changes, application optimization in order to maximize productivity and data quality. In case of any specific requirement do not hesitate to contact us. P>
Telephone customer service by email or fax about operational questions, diagnosis and troubleshooting, completely free service. p>